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Wise Trust Finance

Privacy & Policy

Wise Trust Finance is committed to keeping your information private. By 'your information' we mean any information about you that you provide to us. This policy relates to the privacy of your information with the Wise Trust Finance . The Peak National Privacy Principles (see below) explain how we will handle your information.

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1

Customers

If you are a customer of  Wise Trust Finance , information about you is held in accordance with the terms and conditions of the accounts you hold with the Bank.

2

Online services

Information we collect
. If you register to use our secure services such as online banking we will ask you to provide some information about yourself for security, identification and verification purposes.

When completing any online forms, we will tell you how your information will be used in relation to the product or service you are applying for, within the form and in any associated terms and conditions.

Where you provide information about others (e.g. for joint accounts or if you are "recommending a friend") you must ensure that you have their consent or are otherwise entitled to provide this information to us.

3

How we use your information

. We and other members of the Wise Trust Finance will use your information to inform you by letter, telephone, text (or similar) messages, digital television, email and other electronic methods about products and services (including those of others) that may be of interest to you. You may tell us at any time if you don't want to receive marketing communications from us and/or other members of the Wise Trust Finance by writing to us providing your full name, address and account details.

We may also use your information for research and statistical analysis with the aim of improving our services.

We may pass your information collected online to people who provide a service to us or are acting as our agents, on the understanding that they will keep the information confidential. If we transfer your information to an agent or service provider located in another country, we will make sure that they agree to apply the same levels of protection as we are required to apply to your information and to use your information strictly in accordance with our instructions.

We will retain information collected about you online for as long as permitted for legitimate business purposes.

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Use of cookies

For information about cookies and how they are used on this website, see our Cookies page.

5

Security

To find out about how we will keep your information secure and how you can protect your own information online, please read our Cookies.

6

Wise Trust Finance Privacy Principles

Wise Trust Finance is committed to safeguarding the privacy of your information. By 'your information' we mean any information about you that you or third parties provide to us.

1. We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so
2. We will be transparent in our dealings with you and will tell you about how we will collect and use your information
3. If we have collected your information for a particular purpose we will not use it for anything else unless you have been informed and, 4.where relevant, your permission obtained
5. We will not ask for more information than we need for the purposes for which we are collecting it
6. We will update our records when you inform us that your details have changed
7. We will continue to review and assess the quality of our information
8. We will implement and adhere to information retention policies relating to your information and will ensure that your information is 9.securely disposed of at the end of the appropriate retention period
10. We will observe the rights granted to you under applicable privacy and data protection laws and will ensure that queries relating to 11.privacy issues are promptly and transparently dealt with
12. We will train our staff on their privacy obligations
13. We will ensure we have appropriate physical and technological security measures to protect your information regardless of where it is    held
14. We will ensure that when we outsource any processes we ensure the supplier has appropriate security measures in place and will 15.contractually require them to comply with these Privacy Principles
16. We will ensure that suitable safeguards are in place before personal information is transferred to other countries.
17. You are not required to provide any personal information on the public areas of this website. However, you may choose to do so by      completing the forms on various pages of the site. We will only use the information you provide to us on these pages in order to process the relevant form. Please see the privacy wording on the relevant form for a more detailed explanation of how your information will be used.

If you are a Wise Trust Finance customer or already have a relationship with us you will have been advised by various methods as to how we collect and use your information.

7

Contact

If you have any questions about privacy at Wise Trust Finance please feel free to contact the Wise Trust Finance Privacy and Data Protection Team through

info@wisetrustfinance.com

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To bring your possibility to life We believe in possibility, in the actions of people who always find a way to get things done. We believe in creating opportunities for our customers to make their possibilities real and supporting them every step of the way. Our group is a future-focused organisation, driven by progress and our desire to thrive in the digital age.

We are committed to being: Brave, Passionate and Ready.

We aim to play a shaping role in society and be an active force for good by: Earning trust: By acting with fairness and providing just outcomes for all stakeholders and becoming known for reliability by delivering consistently on our promises Shaping societies: By contributing significantly to the communities in which we operate, thereby enhancing the continent’s economic growth and development Promoting intergenerational sustainability: By being accountable for our impact on the environment and building viable communities by evolving as their needs change Driving thought leadership: By providing insights that help the industry to develop new and innovative ways to solve society’s challenges

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